Market and regulatory forces were already leading many health systems to seek partners like ERDMAN to offer thoughtful and impactful design and planning solutions that could produce positive business and experiential outcomes. Then came the COVID-19 pandemic, which only brought the need for change into sharper focus.
As people take on more personal responsibility for their health, there is an increased focus on reducing the cost of care and better serving consumers. We also see a greater emphasis on wellness and prevention, with the introduction of new technologies that promote self-care and health monitoring outside of the clinical environment. Additionally, disruptive market entrants will create unpredictable shifts in the delivery of health services.