Improving the patient experience while optimizing future campus growth potential
Project goals for the Valley West Hospital expansion included creating a more welcoming environment, improving the patient experience, and supporting growth and future flexibility. Finding the best path to meeting Northwestern Medicine’s needs would mean:
- Finding an optimal strategy to remedy a patient wing still using semi-private rooms
- Making campus improvements that would also help recruit top talent
- Optimizing future growth potential with smart construction decisions that also maintain a safe and fully functional facility
The expansion resulted in a new 19-bed, inpatient wing that provides the latest inpatient care and comfort, while offering an appealing and invigorated campus environment. The project created a stunning new front entrance, and the renovated administration area supports provider and staff satisfaction. Such additions have led to a higher level of care, and increased the system’s ability to attract new physicians, specialists, and clinical staff.
To me, ERDMAN is far superior because I don’t have to go anywhere beyond to get the support I need. Having that cohesive team sitting in the same group improves communication so much that you get a better design and a better outcome.
Dave Proulx, Assistant Vice President, Valley West Operations