“The Mission Hills medical office building is our third ERDMAN project and has become a great source of pride. The facility is our flagship location and has been covered in industry publications such as Healthcare Design, Green Building News, and Healthcare Construction and Operations Magazine. With their expert utilization of the Design-Build business model, ERDMAN has helped us build quality facilities that cater to staff and patients. We’ve built a strong partnership that continues to improve with every project.”
— Bill Gill, CEO
Facey Medical Group wanted to increase access and improve the level of care for a diverse patient pool in the Mission Hills community of Los Angeles. With two existing facilities in the area already, Facey had a number of options to consider. To move forward with changes, Facey would need support confronting challenges like:
Based on prior successful projects together, Facey engaged ERDMAN to assist with improving its operations in Missions Hills. ERDMAN conducted an in-depth market study along with facility condition assessments and operational audits on Facey’s existing clinics. Simulation models were also tested for operational efficiency at a single new facility. Facey ultimately chose to consolidate its Mission Hills services into a single state-of-the art, energy efficient flagship clinic. To design and construct the new facility, ERDMAN collaborated with Facey to provide solutions that included:
Today, the new three-story clinic prominently conveys a community-focused brand to the residents of Mission Hills. Facey Medical Clinic has improved the patient experience, and Facey’s initial goals for patient growth have been achieved.
A virtual walkthrough highlighting all major aspects of the new medical clinic.
An Evidence-Based Design Approach
ERDMAN’s goal for Facey Medical Clinic was to achieve the client’s four key performance goals by using evidence-based strategies: