Recognizing the increasingly important role that urgent care can have in a health system’s viability, Tenet Healthcare set its sights on opening 50 facilities in three years. Such a goal would require services well beyond the capacity of its own construction department. But among the possible approaches, what would work best for the monumental task of getting 50 urgent care facilities built on schedule? How could challenges like the following be overcome?
To achieve their urgent care goal, Tenet was open to approaches beyond conventional design-bid-build. ERDMAN introduced the idea of an integrated project delivery system, which would mean one firm providing the planning, architecture, engineering, and construction services for all 50 facilities. That approach ultimately allowed a series of key speed-to-market factors to emerge:
All 50 facilities were completed within the targeted three years. Around the country today, staff at Tenet’s new national brand of MedPost Urgent Care facilities are now providing state-of-the-art care to consumers who want convenient access for their immediate health concerns.