St. Luke’s was looking to grow its emergency department, which was compromised due to age, location, configuration, and limited treatment areas. For its new emergency department, St. Luke’s desired a space that offered privacy, comfort, and safety. Cutting-edge technology and an environment that would streamline care were also important. These goals were part of St. Luke’s Health Forward Initiative to support its vision in being a provider and partner of choice for the region.
Completed in phases, the new emergency department tripled its original capacity. The 37-room facility now has a streamlined registration process, improved patient and staff flow, an observation unit, plus behavioral health space. It was also designed with an adjacent ambulance garage and helipad to offer faster access to care upon a patient’s arrival. The scope additionally included catheterization labs, CT scanners, and a cardiac rehabilitation gym to offer the region’s most technologically advanced cardiac care. These innovative spaces combined with a patient-centered approach allow St. Luke’s to continue offering the compassionate care that it is known for.