Retail stores have always been a part of our lives. Over the last several years though, and especially in recent months, people’s shopping habits pivoted. This change could be attributed to advancements in technology and robust digital retailers like Amazon. And now, as the world reacts to COVID-19, online shopping skyrockets. E-commerce sales have increased over 50 percent during the pandemic. This evolving retail landscape reflects so much more than how people shop. It also reflects how healthcare systems can consider changes in the retail environment as an advantage to best serve their patients during these unprecedented times and beyond.