On Call Rooms

For Value and Quality of Care

By Jen Edmonds, MS, EDAC

Across medical specialties and titles, medical care providers often have to work extended or frequent hours or be present during night shifts. This runs at odds with natural circadian rhythm. For this reason, call rooms, also known as “on call rooms” or “sleep rooms,” have been developed to provide rest and sleeping spaces within the hospital walls or, in some cases, in an adjacent facility. These spaces are very well-appreciated by providers, but have been facing increasing push-back for several reasons. The following report summarizes this situation so that hospitals and health systems can weigh the value in their own hospitals. Further, we will provide some guidelines for design and other aspects of on-call scheduling for providers.