SYSTEM OF HEALTH SERIES: HEALTHCARE ENVIRONMENTS: FOUR DOMAINS CREATE REMARKABLE CONSUMER EXPERIENCE

SYSTEM OF HEALTH SERIES:

HEALTHCARE ENVIRONMENTS: Four Domains Create Remarkable Consumer Experiences

 

“PEOPLE, PROCESSES, BRICKS AND CLICKS MAKE THE OPTIMAL CONSUMER EXPERIENCE.…” -Paul Keckley, PhD

In ERDMAN’s System of Health Series, we explore key influences that are redefining healthcare delivery and why health systems, hospitals, and physician groups need to keep them top of mind in the journey to become systems of health.

ERDMAN executive advisor, Paul Keckley is Managing Editor of The Keckley Report, a weekly report on health industry trends and issues, and advisor to several national healthcare organizations.

SUBSCRIBE TO ERDMAN E-NEWS

No Comments

Sorry, the comment form is closed at this time.